Digital Personal Data Protection (DPDP) Act Compliance Services

Pragmatic privacy for India and beyond

The Digital Personal Data Protection (DPDP) Act, 2023 reshapes how organizations in India collect, use, store and share personal data, creating clear obligations for Data Fiduciaries and Significant Data Fiduciaries around consent, purpose limitation, security safeguards, breaches and Data Principal rights.
Confidis helps you turn these legal requirements into a practical privacy program that works across your Indian operations and global customer base.

Why Confidis for DPDP?

Integrated view of Indian and global privacy laws

Because Confidis has been tracking and implementing GDPR, CCPA and other global regulations from the start, it is uniquely positioned to help organizations that must comply with DPDP in India and also serve overseas clients who expect alignment with global privacy laws and standards.
Instead of building separate tracks for each law, Confidis understands when you need a single, integrated privacy framework that maps DPDP to GDPR, CCPA and other regulations, often using ISO 27701 or similar standards as the common language; and also, when you need point-solutions aimed at specific laws and client requirements.

Eight years of running a global privacy office

Confidis does more than advise on privacy.
For a global technology multinational, Confidis has operated the privacy operations office since the first wave of GDPR readiness in 2018 – building data maps and DPIAs, selecting and migrating privacy tools, expanding scope to CCPA, VCDPA and other emerging laws, and now incorporating DPDP into the same governance backbone.

This hands-on experience across dozens of business departments, hundreds of vendors and multiple reorganizations means Confidis understands how privacy works in real life: how tools behave in production, how processes break, and what it takes to keep a global privacy program running year after year.

Who we work with

Confidis supports organizations at different stages of growth and complexity, including:

• Startups and MSMEs building digital products and services in India
• Mid-market enterprises and GCCs modernizing their data and application landscape
• BFSI / Fintech – NBFCs, neobanks and payment players handling sensitive financial data
• SaaS and IT services exporters serving Europe, US and other regulated markets
• Hospitals, healthcare chains and diagnostic/path labs processing health and patient data
• Software and product companies embedding analytics and AI into platforms and apps

Whether your data lives in spreadsheets and SaaS tools or across complex multi-cloud estates, Confidis calibrates the DPDP journey to your footprint and risk.

How Confidis positions DPDP services

1. Standalone DPDP programs for India-only obligations

For organizations whose primary obligation is the Indian DPDP Act, Confidis delivers focused programs that implement just what the Act requires – no unnecessary overhead, but enough structure to withstand audits and customer due-diligence.

2. DPDP + global laws (GDPR, CCPA and others)

For companies serving overseas clients or operating in multiple jurisdictions, Confidis designs an integrated privacy framework that maps obligations across DPDP, GDPR, CCPA and other laws, reuses common controls, evidence and documentation wherever possible, and leverages ISO 27701 or similar frameworks for consistency and independent auditability.
One governance model, many legal regimes.

3. Security-plus-privacy for very small organizations

For very small providers with limited personal data footprint but also minimal existing information security compliance, Confidis combines ISO 27001, ISO 27017 and ISO 27018 with DPDP safeguards, so that infrastructure, cloud services and client data are all managed under one lean, risk-based program.
This is ideal for small IT, SaaS and services providers who need both security and privacy in a pragmatic way – and are required by their clients to demonstrate compliance in response to DPDP clauses.

4. Standards-based privacy implementation for large enterprises

For large enterprises needing a certifiable, enterprise-wide privacy management system, Confidis implements ISO 27701 as the backbone and embeds DPDP obligations into the PIMS—ready for internal and external audits and extensible to future laws.

Confidis DPDP Service Portfolio

1. DPDP Readiness & Gap Assessment

Understand your current posture and what it will take to comply.

• DPDP scoping and awareness workshops for leadership, legal, security and IT
• Classification of Data Fiduciary vs Significant Data Fiduciary (SDF) obligations based on data volume and risk
• Gap assessment against DPDP requirements: lawful processing, consent, notices, Data Principal rights, security safeguards, breach management and cross-border flows
• Risk-based remediation roadmap with quick wins and phased milestones

2. Privacy Tools & Process Implementation

Confidis believes DPDP should be operationalized through the tools and systems your teams actually use.

a) Tool-driven implementation

• Evaluate and select suitable privacy / DPDP tooling for data inventory, consent, DSAR, vendor and breach management
• Configure the chosen tools around DPDP concepts: Data Fiduciary, Data Principal, consent logs, notices, retention and grievance workflows
• Use the tool to implement core processes:
  • Data inventory and data flow mapping
  • Records of processing and legitimate use registers
  • Consent and notice management
  • Data Principal rights (access, correction, erasure, grievance redressal)
  • Breach logging, triage, notification and reporting

b) Lightweight implementation for low-volume data

• Design and implement processes using in-house productivity suites like O365 (Forms, SharePoint lists, Excel trackers, Word templates), Zoho, ticketing systems or CRMs.
• Leverage existing enterprise processes and embed privacy compliance within them to prevent any compliance maintenance overhead
• Set up simple, auditable workflows for:
  • Recording processing activities
  • Tracking consents and withdrawals
  • Handling rights requests with clear SLAs
  • Maintaining evidence for audits and customer reviews

3. DPIA, Risk & Significant Data Fiduciary (SDF) Support

Deep-dive risk management for high-risk processing and SDFs.

• Data Protection Impact Assessment (DPIA) methodology aligned to DPDP, reusing best practices from GDPR and ISO 27701
• DPIAs for high-risk use cases: AI/ML, profiling, children’s data, financial and health data, large-scale monitoring
• SDF-specific program design, including:
  • Annual DPIA and risk review plan
  • Independent data auditor coordination
  • Reporting and documentation packs required by the Data Protection Board

4. Policy, Documentation & Integration with ISO 27001 / 27701

Make the law operational through clear documents and integrated controls.

• Draft and update:
  • Data protection and privacy policy
  • Consent and notice guidelines
  • Retention and disposal policies
  • Breach response runbooks
  • Vendor / processor privacy clauses and due-diligence checklists
• Map existing ISO 27001 controls to DPDP safeguards and fill privacy-specific gaps
• Design integrated control sets and evidence packs so security and privacy audits share the same foundation

5. Outsourced DPO & Managed DPDP Compliance

Operational help when a full in-house privacy team is not viable.

• Our Compliance Shield service can extend or be customized to cover Virtual / outsourced Data Protection Officer (DPO) services as well:
  • Oversight of DPDP compliance activities
  • Grievance and escalation handling
  • Liaison with regulators and external stakeholders where appropriate
• Managed privacy office:
  • Tracking remediation and change management
  • Periodic risk and control reviews
  • Board and management reporting on DPDP metrics, incidents and improvements

6. Independent DPDP Assessment

Third-party comfort for boards, enterprise customers and partners.

• Independent assessments of DPDP control design and operating effectiveness across consent, rights, security, vendors and breach processes
• Evidence review, sampling, interviews and walkthroughs
• Reports clearly describing scope and limitations, suitable for sharing with key stakeholders

7. Training, Awareness & Product / Engineering Enablement

Embed privacy into everyday decisions, not just policies.

• Role-based training for leadership, HR, support, operations, marketing, IT, product and engineering teams
• Themed workshops such as:
  • “Privacy By Design”
  • “DPDP for startups and MSMEs”
  • “DPDP for BFSI / Fintech – NBFCs and neobanks”
  • “DPDP for hospitals, labs and healthcare chains”
  • “Using AI tools safely under DPDP”
• Reusable decks, playbooks and checklists to integrate privacy into onboarding, change management and release processes
• Online trainings shall be delivered through our partners HumanShield.

How Confidis engages

1. Discovery conversation – Understand your business model, data landscape, sectors and jurisdictions.
2. Choose the right path – Standalone DPDP; DPDP + global laws; security-plus-privacy for small providers; or ISO 27701‑driven enterprise privacy.
3. Roadmap & proposal – Clear, phased plan with outcomes, artifacts and effort estimates.
4. Implementation sprints – Short, focused cycles to implement governance, tooling and documentation.
5. Operate & improve – Optionally, Confidis runs your privacy office / DPO function and performs periodic independent assessments.

Turn DPDP compliance into a strategic advantage

Ready to make DPDP compliance a competitive advantage while staying aligned with global privacy expectations?
Contact Confidis to discuss the right DPDP engagement model for your organization.